FAQ: Troubleshooting Financial Applications

Most issues can be solved by checking the following things:

Check if your dataset is private and follow this link for additional information on private datasets.

Check the schema documents for your Public Finance apps:
Open Budget: Expense and Revenue
Open Budget: Capital Budget
Open Expenditures
Open Payroll

Make sure that your dataset columns are mapped properly and that each column is only mapped to one field.

Blank cells will cause errors in the application. Please ensure your datasets are filled out by following the specific schema.

Your application should reflect the new data after you have successfully:

Updated your Socrata dataset

(If applicable)Updated the current fiscal year in the Financial Transparency Admin Panel. Be sure to clear your browser cache or do a “hard refresh” to make sure you are seeing the updated application.

One of the datasets powering your app may be set to private or there is a misconfiguration within your dataset mappings.

Socrata may be experiencing a service outage, please see status.socrata.com.

The application only reads API-field names, not the columns names. To make name changes for the app, please modify the name via the field mapping sections of the administration panel.

The likely culprit is the data type for a particular column does not match the schema.

In order for the search functionality to work on Open Expenditures, there must be a Data Lens page with a search card created from the Ledger dataset.

As this data lens page typically only serves this singular purpose, we recommendmaking the lens private.

Note: Deleting this data lens page will result in errors with the search function.

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