Known Issues | Last Updated January 31, 2020

Before reaching out to us about an issue you've run into with the Socrata platform, take a moment to review the Known Issues indicated in the table below. The issue you’d like to report just might be something we’re already aware of and are working hard to resolve!

Known issues are previously reported issues that may result in difficulty using some aspects of the platform. While it is not a comprehensive list, these are issues we suspect might have the potential to be highly impactful. As possible, we’ll indicate a workaround below.

If you have questions, need help, or if you'd like to be notified when the issue is fully resolved, please reach out to us! Just email us at socrata-support@tylertech.com and we'll get back to you soon!

 

Issue

Status

Workaround

Region map (choropleth) cards on a Data Lens and region maps in the visualization canvas built for a dataset with multiple location columns can show data aggregated to the wrong location column without warning.

Identified/Investigating

Refrain from creating region maps for datasets with multiple location columns. Users can create multiple datasets, each with one location column, in order to create the desired maps.

There is work planned to support multiple location columns and region maps for the future (timeline TBD), but the configuration is currently unsupported.

DataSync failures for "Missing Fields" where georeference columns - ":@computed_region_..." are not mapped.

N/A

Please ensure you are using the latest version of DataSync (DataSync releases can be found here.)

Importing .tsv files results in error on Windows machines

Identified/Investigating

Open the file on Excel and save as a .xlsx file type.

 

Resolved Issues

Issue

Date Resolved

Measures calculation values are not rounding up. Example 10.35 is showing up at 10.3 instead of 10.4 

 This issue was resolved on December 10, 2019.

Social Data Player (SDP) templates are not saving configured changes.

This issue was resolved on December 10, 2019.

HTTPS certificate on admin.finance.socrata.com expired.

 This issue was resolved on December 23, 2019.

Publishing errors on drafts and newly created datasets 

This issue was resolved on January 2, 2020

Exporting Data from Dataset after Applying Filter/Search (without saving the filtered results as a separate view) Results in Error 

This issue was resolved

Form creation is resulting in an error. 

This issue was resolved on January 14, 2020

The data table on Primer is not rendering for datasets with multiple default sorts. 

This issue was resolved on January 14, 2020

Socrata embeds in IE 11 are not visible

This issue was resolved on February 3, 2020. 


Let us know how we can help! Email us at socrata-support@tylertech.com

 

 

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