Known Issues | Last Updated November 23rd, 2022

Before reaching out to us about an issue you've run into with the Data & Insights platform, take a moment to review the Known Issues indicated in the table below. The issue you’d like to report just might be something we’re already aware of and are working hard to resolve!

Known issues are previously reported issues that may result in difficulty using some aspects of the platform. While it is not a comprehensive list, these are issues we suspect might have the potential to be highly impactful. If possible, we’ll indicate a workaround below.

If you have questions, need help, or if you'd like to be notified when the issue is fully resolved, please reach out to us! Just email us at socrata-support@tylertech.com and we'll get back to you soon! 

 

Component

Issue

Status

Workaround

Environment

Dataslate Pages

Dataslate pages may be showing different layouts after recent the deprecation of Open Performance assets. 

Permanent

Domain admins can edit their dataslate pages, or reach out to Support to have them replaced or deleted.

Open Data

Spatial Lens

Region map (choropleth) cards on a Data Lens and region maps in the visualization canvas built for a dataset with multiple location columns can show data aggregated to the wrong location column without warning.

Identified/Investigating

Refrain from creating region maps for datasets with multiple location columns. Users can create multiple datasets, each with one location column, in order to create the desired maps.

There is work planned to support multiple location columns and region maps for the future (timeline TBD), but the configuration is currently unsupported.

Open Data & Enterprise Data 

Datasync

DataSync failures for "Missing Fields" where georeference columns - ":@computed_region_..." are not mapped.

N/A

Please ensure you are using the latest version of DataSync (DataSync releases can be found here.)

 

Visualization Filters

When filtering on a numerical column for a decimal value without a leading zero(eg .8) an error is thrown

Identified/Investigating

To filter by a decimal number, add a leading zero i.e enter 0.8 and not .8

Open Data & Enterprise Data 

Visualization Filters

Filter values/options do not appear on visualizations that are based on SoQL views where caps are used in the SoQL view's field names

Identified/Investigating

Avoid using  capital letters in SOQL view field names 

Enterprise Data 

Exploration Canvas

If you create a view using the Exploration Canvas by selecting the "Create View" button on the Grid View the newly created view will not save with the filters applied

Identified/Investigating

When directed to the Exploration Canvas after selecting "Create View" select the "Return to Grid View" button at the top of the page and make your view in the Grid View

Enterprise Data

Stories

Copying a published Story using the kebab menu icon is non-functional

Identified/Investigating

In the draft of a Story, you can use the Make a Copy option from the hamburger menu icon to copy a story

Open Data & Enterprise Data 

 

Resolved Issues

Component

Issue

Environment

Date Resolved

Notifications

Email notifications for watched datasets are not being sent out.

Open Data & Enterprise Data

This issue was resolved on November 09, 2022

Measures In a Story

Measures created with a Report Period but not a Data Source or a Calculation will cause the Story to be uneditable and all content after the Measure to be unviewable.

Open Data & Enterprise Data

This issue was resolved on October 12, 2022


Let us know how we can help! Email us at socrata-support@tylertech.com
 

Was this article helpful?
1 out of 1 found this helpful
Have more questions? Submit a request

Comments

0 comments

Article is closed for comments.