Known Issues

Before reaching out to us, take a moment to review this article. The issue you’d like to report just might be something we’re already aware of and are working hard to resolve!

Known issues are previously reported issues that may result in difficulty using some aspects of the platform. As possible, we’ll list a workaround below. 

Content last updated April 19, 2019

Issue

Status

Workaround

Region map (choropleth) cards on a Data Lens and region maps in the visualization canvas built for a dataset with multiple location columns can show data aggregated to the wrong location column without warning.

Identified/Investigating

Refrain from creating region maps for datasets with multiple location columns. Users can create multiple datasets, each with one location column, in order to create the desired maps.

There is work planned to support multiple location columns and region maps for the future (timeline TBD), but the configuration is currently unsupported. 

Flyout in Update button is not displaying validation checks in dataset draft. It will only appear grayed out and un-clickable.

Identified/Investigating

Check dataset metadata for any unfilled required fields.

IE 11 | Column dropdown menus in Dataset drafts are rendering behind column headers and unclickable

Identified/Investigating

Download data with a different Supported Browser

 

Resolved Issues

Issue

Date Resolved

IE 11 | The checkbook view for Open Expenditures is unable to download filtered data

This issue was resolved on April 19, 2019.


Let us know how we can help!
 

If these workarounds don’t resolve your problem, or if you'd like to be notified when the issue is fully resolved, please reach out to us! We’d love to help. Just email us at support@socrata.com and we'll get back to you soon.



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