How to Contact Data & Insights Support

Got a question for the Data & Insights support team? We're looking forward to hearing from you. Use the directions below to find the fastest path to assistance.

Requests from our Client Organizations

If you're part of a state or federal agency, government entity, or Tyler partner organization, submit your request through the Tyler Support Portal. To log in and submit a case, you'll need a tylertech.com account. Check out this article for more information on accessing the Tyler support portal.

Requests from the General Public

For users with general public access on open data domains, you can submit your question through the online support form available within the knowledge base.

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