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Single Sign-On FAQs

How long does it take to set up SSO with Socrata?

From the time we receive the initial connection information, SSO can be enabled in as short as a week for straightforward connections. For more complex configurations, we expect additional communications and a longer implementation period.

How will this impact existing user accounts?

Existing user assets will not be impacted by the introduction of SSO.  Users who have existing Socrata accounts will go through the new SSO login workflow once it has been enabled, but they will retain ownership and access rights for any datasets or other assets already associated with their user account. However, the display name on their account will be overridden by the display name provided to Socrata by their identity provider.

How will this impact new users?

Users who do not have an existing Socrata account can log in to the Socrata domain if they have an account with the Identity Provider. The user will be authenticated with the SSO flow and will receive a default role as specified by the site administrator. For most SSO configurations, the default role for new users is Viewer. For more information on user roles, please see this article.

Is SSO compatible with all Socrata products?

SSO is compatible with the following Socrata products: Open Data, Open Performance and Perspectives. It is not yet available for Public Finance, Citizen Connect, or Public Safety products. Stay tuned to our Product News for updates.

How do I authenticate using external tools such as the API with SSO enabled?

Users may wish to use tools such as the SODA API or OData to read data, as well as FME and DataSync to publish data. They will need to ensure that they can authenticate properly with these tools with SSO enabled.

When a customer turns on SSO,

  • Existing user accounts in the system that were created before SSO was turned on can continue to authenticate via basic authentication using command line tools.
  • New users created in the system after SSO is turned on cannot authenticate via basic authentication because they do not have a password. If they want a password, they can go to their profile page and click Create Password.


Does my Socrata application password need to be the same as my SSO password?

No. These passwords can be different.

Can I use a different email address for Socrata user account than my SSO email address?

No. Your SSO email address is tied to a specific site role and dataset permissions and a different email address would imply a different user account.

What happens if a user leaves my organization and I delete their account from my Identity Provider?

Since SSO is used for authentication and not account management, the user’s associated Socrata account and any assets owned by that account would still exist. Since the user no longer has an account with the Identity Provider, s/he would not be able to log in and access the assets, though. An administrator on the domain could transfer ownership of these assets. It is also considered best practice to remove the user’s role on the Socrata domain. If you have additional questions regarding this issue, please reach out to support@socrata.com with specifics.

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