Data & Insights Offers Both Enterprise Data Platform and Open Data Platform

Tyler’s Data & Insights provides two solutions to meet a wide variety of data management needs: Enterprise Data Platform and Open Data Platform. Domains on the Enterprise Data Platform and Open Data Platform can each stand alone, but they are more versatile when used together.

Open Data Platform

Tyler’s Open Data Platform allows organizations to share data publicly. Open Data Platform domains allow roled users (generally members of the organization that owns the domain) to upload datasets and share them publicly. It also supports the ability to privately stage assets for internal review, making them visible only to users with platform roles and special permissions. These datasets can be used to create maps, visualizations, tables (filtered views of datasets), and measures (specialized performance charts). These assets can be embedded in stories and combined with text, images, video, and links to produce informative web pages.

Members of the public can view and download any public asset. They can create free Tyler Data & Insights accounts and become community users. Although they cannot upload data, community users can log in and create their own maps, views, and charts, and even save them for later use. If allowed and approved by the administrators of the open data domain, these community user-created assets can be published and shared on the Open Data Platform.

Here is an example of the Open Data Platform:  Open Data Portal | Evergreen Data Library

Highlights of Open Data Platform

  • Allows for public and private assets

  • Allows community users to log in and access public assets

  • Allows public assets to be viewed and downloaded without logging in

  • Best Use Case: Organizations can share data with the public

Enterprise Data Platform

Tyler’s Enterprise Data Platform provides a secure hub that an organization can use to share data for their own use. These domains can be hidden from normal search engines. Community users can never log into Enterprise Data Platform domains. This feature makes Enterprise Data Platform domains the platform of choice for more secure data.

Enterprise Data Platform domains have three levels of permissions: private, internal, and public. Just like with the Open Data Platform, private assets can only be viewed by the owner, by users with certain roles on the domain, and by users of any role who have been given special permission to see that asset. The internal permission level is unique to Enterprise Data Platform domains. Internal assets are shared with users who are members of the organization, but not with the public. Enterprise Data Platform domains can have public assets too. As with Open Data Platform domains, public assets can be viewed and downloaded by anyone.

Special Functions of Enterprise Data Platform

The Enterprise Data Platform has several additional features that distinguish it from the Open Data Platform.

Federation: The Enterprise Data Platform can “push” or federate data to other Tyler Data & Insights platforms. The platform can federate full copies of the Public assets that reside on the Enterprise Data Platform, or it can federate just the catalog entries of those public assets. Enterprise domains can both federate data out and accept federations from other Enterprise Data Platform domains. Read more about federating data here and here.

Teams: Users can be grouped into teams. Teams can act just like a user, and can be granted appropriate access levels to assets. Organizing users into teams facilitates sharing private assets with just the right group of users within an organization. Furthermore, moving users in and out of teams makes it easier to keep user permissions current for multiple assets, particularly as staffing and projects change. Read more about teams here.

Custom User Roles: Site administrators can create unique user roles and assign these custom roles to users across their site. Such granular rights enable administrators to better align their site's user roles with the needs of their organization and processes. Read more about configurable roles here.

The Guest Role: Administrators of Enterprise Data Platform domains can use the default "Guest" role to invite users from outside their organization to collaborate with the internal teams without compromising the security of the internal data. This role increases visibility into users who have access to collaborate on assets on your internal site. One can also use a new set of granular rights to create custom roles that fit to the needs of your organization. Additional information about the roles and rights available to you, and how to configure them, can be found in this support article: Configurable User Roles

Chained Derived Views: The derived view access model uses a chaining concept to enable finer-grained access control. In this model, if a user with access to a derived view does not have access to the underlying dataset, that user will not know that the underlying dataset exists. In this way, a publisher can create a public view of a private dataset and share it without revealing to unprivileged users that the parent dataset even exists. Read more about chained derived views here.

SoQL Query Editor: In addition to the standard filtering, sorting, and rolling up of data options found on datasets on the Open Data Platform, the Enterprise Data Platform provides an alternative query experience. The SoQL Query Editor allows the user to write a more advanced query using Data & Insight's SoQL Query Editor, which can even create joins between datasets. This query editor also has special functions, such as get_utc_date, which allows for relative date calculations. Read more about the SoQL Query Editor here.

Dataset Alerts: Using the Alerts feature, users can set custom alerts on datasets that can be triggered when certain conditions are met, based on the contents of the dataset. Alerts can help answer questions such as: “Tell me when this dataset has not been updated for more than a week;” “Tell me when the number of violent crimes in District 4 this month exceeds 20;” and “Let me know whenever there is a crime near my child’s school.” Read more about creating dataset alerts here.

Highlights of Enterprise Data Platform

  • Allows for varying levels of data security

  • No community users — every user must have a role on the platform to log in

  • Public datasets can be federated to Open Data Platform domains, where community users can access and manipulate them.

  • Configurable user roles and teams allow for both granularity and ease of management for user rights

  • SoQL Query Editor allows the creation of complex views that include joining multiple datasets

  • Best Use Case: Sharing data within your organization, with the option to also share data with the public.


Open Data Platform

Enterprise Data Platform

User Management

Community users allowed

Users are members of your organization only

Guest role for users not from your organization

No teams

Teams allow grouping users into new entities

Standard roles only

Configurable roles allow for custom roles with granular privileges




Data Sharing

Open data catalog

Internal data catalog

Public and private assets

Public, internal, and private assets

Can receive federated datasets from Enterprise Data Platform

Can federate data of public assets to other Tyler Data & Insights platforms

Can receive federated catalogs from Enterprise Data Platform

Can federate catalogs of public assets to other Tyler Data and Insights platforms




Data Manipulation

Allows the creation of filtered views using filtering, rolling up, and sorting

Allows the creation of filtered views using filtering, rolling up, and sorting

Allows SoQL for more complex views

Allows joins between datasets to create new views




Platform Alerts

Can watch datasets

Can watch datasets

Can set alerts that watch for key conditions that occur within a dataset




Data Ingress and Integration

Supports all types of assets and modules except Campaign Finance

Supports all types of assets and modules

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